Job Description: Academic Counselor
Company Name: BS IT SERVICES
Job Title: Academic Counselor
Department: Admissions & Counseling
Location: B/11, Second Floor, Prashant Vihar, New Delhi – 110085
Work Type: Full-Time, Work from Office
Experience Required: 2–4 Years
Education Qualification: Graduate in any stream (Preferred: Education, Psychology, or Counseling background)
About the Company
BS IT SERVICES is a leading educational and writing service provider with over 13 years of excellence. We specialize in supporting working professionals with access to higher education, including Ph.D. guidance and academic services in collaboration with top Indian universities. Our mission is to nurture professionals through accessible, flexible, and credible education solutions.
Links:
Website: https://bsitservices.org/
Role Overview
The Academic Counselor will be responsible for guiding prospective students regarding available academic programs, admissions procedures, and career outcomes. This role requires excellent communication skills, a student-first approach, and the ability to manage end-to-end counseling and admissions support.
Key Responsibilities
Counsel students on various undergraduate, postgraduate, diploma, and certification programs offered.
Understand and assess students’ academic backgrounds, interests, and career goals.
Guide students through the admissions process, including eligibility, documentation, and course selection.
Handle inbound and outbound calls, WhatsApp queries, emails, and walk-in enquiries.
Maintain detailed records of interactions and lead status using CRM tools.
Follow up consistently with leads and convert inquiries into successful admissions.
Coordinate with academic teams and university partners to provide updated course information.
Participate in student onboarding, orientation sessions, and academic support activities.
Meet individual and team-based enrollment targets.
Requirements
2–4 years of experience in academic counseling, admissions, or education-related roles.
Strong verbal and written communication skills in English and Hindi.
Good interpersonal skills with the ability to empathize and advise effectively.
Proficiency in MS Office, CRM platforms, and digital communication tools.
Strong organizational and multitasking abilities.
Goal-oriented with a positive attitude toward student development and enrollment success.
Prior experience in the education sector or counseling domain preferred.
Compensation
Salary as per industry standards and based on experience.